Privacy Policy

Personal Data Collection & Usage

Your privacy is our highest priority. Eterodisim Guide collects only essential personal data for communication and service improvement, always in compliance with the Protection of Personal Information Act (POPI) and General Data Protection Regulation (GDPR).

  • We collect your name, email, and (if provided) phone number for direct support and feedback.
  • No sensitive data is requested unless legally required and always with your consent.
  • Your data is stored securely and never sold or shared with third parties for marketing.
  • Usage and analytics data is processed anonymously to optimize the portal experience.

User Rights under POPI & GDPR

  • Right to access, correct, or delete your data at any time.
  • Request full details on data retention, processing, and security measures.
  • Contact us if you need more information or wish to make a request regarding your personal information.

Contact for Privacy Concerns

  • Location45 Kloof Street, Gardens, Cape Town, 8001, South Africa
  • Email[email protected]
  • Phone+27 21 987 3456

We aim to address all privacy-related requests or complaints within 5 working days.